Smart Device Remote Control (powered by Wavelink) Remotely-troubleshoot any PC or Mac from anywhere

Product Specs

The biggest reasons you need Smart Device Remote Control.


Cheque out these cool tools to manage Android deployments.


Troubleshoot issues at the point of activity, so workers get back to tasks fast.


Remotely troubleshoot and fix issues

When a device goes down it also has a direct effect on productivity and the overall performance of an organisation. This needs to be resolved instantly in order to meet customer commitments and achieve overall targets. 

Powered by Wavelink, our smart device remote control achieves fast issue resolution, by giving support teams remote device access. This allows them to replicate the issue so they can diagnose and resolve problems fast.

Real-time smart device support

Get to the bottom of  issues with our Smart Device Remote Control solution which enable you to reproduce errors  and fix issues. Check for any common problems such as hardware, software or connectivity to determine downtime.

Live-experience issue reporting

See, first-hand, the issues users are reporting.

Avoid the dreaded "no fault found"

Test issues and verify configurations before shipping out a device for unnecessary service.

Ready for the latest devices

Designed for Android 4.4 (KitKat) and forward, our remote control solution is ideal for your latest mobile deployments.

Don't let downtime compromise productivity

Smart Device Remote Control empowers your support team to assess and resolve issues fast, so your workers can get back to the tasks that drive your business.