Smart Device Remote Control (powered by Wavelink) Assess and troubleshoot remotely, so workers get back on task.

Product Specs

The biggest reasons you need Smart Device Remote Control.

Take the Product Tour

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REPLICATE, RESOLVE, RESUME

Troubleshoot issues at the point of activity, so workers get back to tasks fast.
smart device remote control product screenshot

ABSOLUTE WAREHOUSE PRODUCTIVITY

No time for downtime

When a device goes down it also has a direct effect on productivity and the overall performance of an organisation. This needs to be resolved instantly in order to meet customer commitments and achieve overall targets. 

Powered by Wavelink, our smart device remote control achieves fast issue resolution, by giving support teams remote device access. This allows them to replicate the issue so they can diagnose and resolve problems fast.

See the issue, diagnose the problem, deliver the solution

Whether hardware, software, connectivity, or something else, you need to determine what's keeping a worker idle. Our Smart Device Remote Control solution enables you to view settings, reproduce errors, and fix issues.

Live-experience issue reporting

See, first-hand, the issues users are reporting.

Avoid the dreaded "no fault found"

Test issues and verify configurations before shipping out a device for unnecessary service.

Ready for the latest devices

Designed for Android 4.4 (KitKat) and forward, our remote control solution is ideal for your latest mobile deployments.

Don't let downtime compromise productivity

Smart Device Remote Control empowers your support team to assess and resolve issues fast, so your workers can get back to the tasks that drive your business.

worker with warehouse device