Password Director

Discover a secure, self-service password reset manager with Password Director, Ivanti's password reset software
Improve productivity
Save time all around with secure, 24/7 access to self-service password reset.
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Empower end users
Keep business going by letting end users reset their own passwords.
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Reduce calls to IT
See how easy it is for end users to unlock their own accounts.
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Password reset, simplified

Greater Productivity for All

IT admins, security pros, and end users alike appreciate a self-service password tool that boosts productivity across the entire organisation, while keeping the business secure.

Ivanti Password Director enables you to provide end users with a fast, secure way to reset their passwords or unlock their accounts on their own—without any assistance from the service desk.

Password policy enforcement, multiple authentication methods, and service desk integration help you strengthen security without creating more work for the IT team.

Password reset is great functionality that makes life a lot easier. With fewer calls to the service desk, IT can spend time doing things that are more complicated.

Eliminate the No. 1 Request to the Service Desk

Resolving password reset requests manually consumes IT’s valuable time. With the right self-service password reset software, you can remove routine tasks, reduce service desk call volume, and free up IT’s time for other important projects.

The problem

Password reset requests account for 20% to 50% of service desk calls—making them a significant cost for IT.

The Ivanti solution

Our self-service password reset tool lets end users resolve their own password resets, reducing calls to IT.

The results

Fewer calls mean lower service desk costs, streamlined IT operations, and greater end-user satisfaction.

Self-Service Password Reset

Reset against Active Directory, Office 365, Salesforce.com, and other reset sources.

24/7 Self-Service

Reset from a Windows pre-login screen, the self-service web portal, or the mobile app.

Service Desk Integration

Open, update, and close tickets automatically. Creates an audit trail for tracking and compliance.

Password Policy Enforcement

Show end users in real time whether they are meeting defined password policy.

Multiple Authentication Methods

Verify identities through secondary email address, security questions, or one-time PIN.

Self- and Mass-Enrollment

Let end users self-enrol, or mass-enrol them using data from authoritative sources.

Custom Reporting

Create dashboards using Ivanti Xtraction to track enrollment, adoption, and use.

IAM Integration

Upgrade to Ivanti Identity Director for a complete identity and access management solution.

Fast to Deploy, Easy to Use

Thanks to flexible configuration and speedy deployment times, you’re sure to witness a quick time to value. See for yourself how fast and easy it is to set up and use our self-service password reset software.