The AI-powered virtual agent you need for exceptional employee experiences.
Ivanti Neurons Digital Assistant
AI-Powered Virtual Agent
Ivanti Neurons Digital Assistant is an AI-powered conversational virtual support agent that automates the resolution of employee questions, issues, and requests with personalised responses your employees will love
Service management virtual agent
Bring the ease of consumer virtual assistants into your workplace and deliver a personalised user experience that maximises employee adoption while reducing call volumes.
Supercharge everyone’s service delivery experience
Deliver your employees immediate answers, timely help and notifications, with ongoing guidance throughout.
Lower Call Loads
Free up resources from routine tasks to strategic programmes.
Automate no-touch answering of questions and resolution of issues.
Realise the consumer-like service experience employees expect.
Deliver personalised answers to questions and issue resolutions.
No need to change how you work with your ITSM tool.
Rapid Time To Value
Billions of phrases ready-to-go with ongoing learning to get better.
Automation Beyond IT
Deliver self-help across 14 departments and in 9 languages.
Route tickets to the right team with needed context.